Help Center

Knowledge base, technical support, and authorized ticketing channel for the SYNNOA LABS ecosystem.

Knowledge Base (FAQ)

How does the SYNNOA S-CMS architecture differ from classic WordPress?

SYNNOA S-CMS is an Enterprise Data Platform. We rejected the historical baggage of classic CMS systems. Our infrastructure physically separates the database layer from the presentation layer. We implement Immutable Infrastructure (no file editing allowed on the production server) and disable outdated, vulnerable protocols (like XML-RPC) by default. This makes the system incomparably faster and 99.9% immune to automated attacks targeting standard WP instances.

How long does it take to see the effects of the SYNNOA LOCAL service?

The implementation of the correct data architecture in the Google Merchant Center ecosystem and Google Business Profile is instantaneous. Due to the nature of Google's indexing algorithms, the first measurable and stable effects in the form of increased local visibility (Local SEO) usually appear within 3 to 5 weeks from full implementation and verification.

Does the implementation of SYNNOA STAMP require my customers to download an app?

Definitely not. SYNNOA STAMP was designed based on a strictly "no-app" philosophy. This means zero barriers to entry for your client. The system integrates directly with native solutions built into smartphones (such as Apple Wallet or Google Wallet) or functions as an ultra-light web app operating directly in the phone's browser.

How do you protect data in cloud environments (Security by Design)?

We treat security as a foundation, not an add-on. We rely on isolated environment containers. Each deployed system features independent encryption protocols, automated DDoS attack mitigation procedures at the Edge Network level, and continuous server log monitoring. We operate strictly on a zero-trust architecture principle.

Technical Support